Privacy Policy

01 Information You Provide

When you use a website form, request an appointment, call the clinic, or choose to communicate through WhatsApp, you may provide information such as your name, telephone number, email address, preferred appointment details, and information you choose to include with your enquiry.

You should provide only the information reasonably needed for the enquiry or appointment request.

02 How Information Is Used

Information submitted through the website may be used to:

• Respond to your enquiry.
• Request, arrange, confirm, or manage an appointment.
• Contact you regarding an appointment or clinic-related request.
• Maintain the security and proper operation of website forms and communication tools.
• Meet applicable professional, legal, or regulatory obligations where relevant.

Personal information submitted for clinic or appointment purposes is not intended to be used as a commercial lead or sold for advertising.

03 Health-Related Information

Information concerning health can be sensitive. General website forms and messaging channels should not be used to send more medical information than is necessary to explain the purpose of your enquiry.

Detailed medical history, examination findings, diagnosis, treatment decisions, and other clinical matters are more appropriately handled through the clinical consultation and medical care process.

04 Website & Technical Information

The website's hosting, security, or service infrastructure may automatically process limited technical information when the website is accessed. This can include information such as an IP address, browser or device type, request timestamps, and technical log information needed to deliver or protect the website.

Such technical processing may be performed by the website platform or other service providers that support the operation of the website.

05 Website & Appointment Service Providers

This website may rely on third-party technology providers for website hosting, forms, appointment scheduling, messaging, maps, or other technical functions. Those providers may process information only as necessary to provide their services or as otherwise permitted under their own applicable terms and privacy practices.

The website platform used to operate this site may act as a service provider or processor for information collected on behalf of the clinic.

06 Phone & WhatsApp Communications

If you choose to contact the clinic by telephone or WhatsApp, the information you provide through that communication may be used to respond to your enquiry or manage your appointment.

WhatsApp is an external communication service. When you use WhatsApp, its own terms, privacy practices, and technical processing also apply to your use of that service.

07 Sharing of Information

Personal information submitted through this website may be accessed or processed where reasonably necessary to respond to your request, support website or appointment functionality, or comply with an applicable legal or regulatory requirement.

This may include service providers that support the website, appointment system, communications, or technical infrastructure.

Personal information submitted for appointment or clinic enquiries is not intended to be sold or disclosed to unrelated third parties for their own advertising or promotional use.

08 Retention of Information

Website enquiry and appointment information may be retained for as long as reasonably necessary to respond to the enquiry, manage the requested appointment, maintain appropriate records, or meet applicable professional, legal, or regulatory requirements.

Information that becomes part of a patient's medical or clinical record may be subject to different retention requirements from ordinary website enquiry information.

09 Data Security

Reasonable administrative and technical measures should be used to protect information handled through the website from inappropriate access, loss, misuse, or disclosure.

No website or electronic communication method can guarantee absolute security. For this reason, you should avoid sending unnecessary sensitive medical information through general website forms or messaging services.

10 Adolescent Patients

Dr. Tayaba Shahid's services may include adolescent gynaecological care. Where a minor's information is involved, the handling of personal and health-related information should follow applicable legal, professional, consent, and confidentiality requirements.

A parent or guardian may be involved where required or appropriate, while confidentiality considerations relating to the patient remain subject to applicable healthcare standards.

11 Access, Corrections & Questions

If you believe information you submitted through the website is incorrect, or if you have a question about how website-submitted information has been handled, you may contact the clinic using the details below.

Requests concerning deletion or alteration of information may be subject to any applicable medical record, professional, legal, or regulatory retention requirements.

12 External Links

The website may contain links to external websites or services. This Privacy Policy applies to this website and does not control the privacy practices of an independent external website or service.

You should review the privacy information provided by an external service when you choose to use it.

13 Changes to This Policy

This Privacy Policy may be updated when website features, information handling practices, or applicable requirements change. The current published version is identified by the “Last updated” date displayed at the top of this page.

14 Contact

Questions about this Privacy Policy or information submitted through the website can be directed to the clinic.